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36 results found
Stephanos What cheese do you use in your burgers ?
The cheese slice used in our menu items like our Big Mac, Cheeseburger and Royal Cheese contains approximately 60% real cheese (51% Cheddar and 9% Other Cheeses). Other menu items like our Big Tasty contain...
Despina What fish do you use in your Filet-o-Fish?
Our famous Filet-o-Fish® and McFish use Alaskan Pollock fillets. All our fish comes from Marine Stewardship Council certified sustainable fisheries, which means we’re helping to safeguard fish stocks for the future. You can find more information https://www.mcdonalds.com.cy/our-menu/chicken-sandwiches/filet-o-fishtm
Halima Do you fry the potatoes with the same oil every day?
Proper Oil management is very important for oil quality. This includes daily oil filtering, cleaning of vats, temperature control, refilling and covering vats if they are not in use to avoid water and salt getting into the oil...
Andrie How to you wash your Vegetables?
Top quality ingredients and freshness is our priority when it comes to our fruit and vegetables. Our supplier – Eurofresh, provides us with ready-to-eat salads and lettuce which are washed, cut and MAP (Modified atmosphere packaging) packed.
Andrea What milk do you use for your Cheese?
The milk used for our Cheese (pasteurized processed emmental cheese and pasteurized process cheese) is cow milk. For further details about our ingredients you can check our webpage: https://www.mcdonalds.com.cy/about-our-food/our-ingredients
Charalambos Do you fry the Veggie Burger with the same equipment you use to cook chicken?
Our Veggie burger patties are cooked in 100% vegetable oil that is separate to the oil used for meat products. To ensure that our oil is free from crumbs and food debris, and to retain its quality, our cooking vats are daily filtered using specially designed filtration equipment.
Angelina Can I visit your kitchen?
Dear Angelina, through our Open-Door Program, we invite you to a tour in our kitchen, so you can closely know about our products’ quality. The program gives you the opportunity to witness, for yourself, our adherence to offering high-quality products handled as per safety procedures and strict cleanliness...
Charalambos What kind of chicken meat do you use?
The type of poultry meat we use varies, depending on the menu item. We use only boneless breast or leg meat or a mixture of both. Sometimes we have limited-time only items such as Chicken Wings which are clearly labelled on our menu's. Feel free to find out more about our ingredients by visiting: https://www.mcdonalds.com.cy/about-our-food/our-ingredients .
Stelios Do you use chicken skin in your Chicken McNuggets?
In Cyprus we do not use skin in our Chicken McNuggets; the only meat we use for our Chicken McNuggets is chicken breast meat - coated in a tempura batter. You can find a full ingredient declaration for all food served in the Cyprus by visiting https://www.mcdonalds.com.cy/our-menu/chicken-sandwiches/chicken-mcnuggets
Kaiti Are your Fries real or artificial?
McDonald's Cyprus French Fries are made by LambWeston, using real potatoes like Russet Burbank and Ivory which are chosen for their quality, taste and long shape when cut. The fries are not coated in any fats or substances...
Jason What type of coffee do you use?
Dear Jason, we’re serious about our coffee – every Arabica bean in our coffee is 100% responsibly sourced. We know coffee is a serious business – from how it tastes to how it’s grown. That’s why every freshly-ground McCafé® coffee uses 100% responsibly-sourced Arabica beans.
Kyriakos Do you use sustainably-sourced fish?
Dear Kyriakos, we don’t just want to serve you fish today. We want it to be there for generations to come. That’s why we only use fish that’s sustainably-sourced. Our famous Filet-o-Fish® and Happy Meal® McFish we use is Hoki. All our fish comes from Marine Stewardship Council...
Evgenia Do you use free range eggs in your breakfast menu?
Dear Evgenia, we care where the eggs in your breakfast come from. That’s why every egg we cook at breakfast is free-range, from Agroktima Philippos in Evrychou who really looks after their hens. It means the hens that lay our eggs get plenty of room to roam around...
Katerina What is used to make your Beef?
Dear Katerina, from time to time we hear some funny stories about how we make our burgers. But the truth is really very simple. Butchers prepare cuts of beef that come from the forequarter and flank, which are minced, shaped into our famous patties and then frozen...
Maria What kind of oil do you use to fry your food? Is it a single oil or a combination of oils and fats?
Maria, Our oil is a blend of vegetable oils, more specific it’s a blend of high oleic sunflower oil, high oleic rapeseed oil, sunflower oil and rapeseed oil. It is 100% vegetarian. We also add...
Maria What ingredients go into your Chicken McNuggets?
Our chicken McNuggets are made from chicken breast meat, and coated in a tempura batter that makes them crispy. For a complete list of ingredients, please visit: https://www.mcdonalds.com.cy/our-menu/snacks-and-sides/chicken-mcnuggets
Alexandra How do you make the shakes?
Dear Alexandra, our milkshakes are made up of a shake mix, syrup and air. We use special equipment, to incorporate air and freeze the mix.
Rafaella How do you make your ice-cream?
Our unique ice cream is made of locally sourced fresh Cow’s milk and cream, skimmed milk powder, sugar, glucose syrup, stabilizers and flavouring.
Charis How are the buns made and what ingredients are used. Why do they never go bad?
McDonalds buns are baked at Zorbas using high quality ingredients. The ingredients in the buns are flour, water, sugar, yeast, oil, salt and dough conditioner. The oil which is added helps to ensure that the buns stay fresh for longer...
Andreas Do you serve any Gluten-Free products?
At McDonald’s we are always guided by our customers’ evolving needs and expectations. We are providing information to customers about the ingredients and potential allergens in our food. This information is available on our websites, as well as in our restaurants. We understand that some of our customers have allergies and other dietary needs. Therefore, we develop our products to have a technical minimum of allergens...
Andreas Do you import the food you are using or do you buy from the local markets?
We care about where our food comes from. That's why we have established excellent longterm relatiosnships with a number of Cypriot suppliers and buy from them our buns, breakfast eggs, fruit & vegtables and milk...
Pavlos Are there any Vegan options?
We do have some Vegan options such as our new veggie burger, the side salad as well as our fries. You can find further info about our ingredients on https://www.mcdonalds.com.cy/our-menu/snacks-and-sides and https://www.mcdonalds.com.cy/our-menu/chicken-sandwiches/veggie-burger
Andrie Do you use any mechanically separated chicken meat in your food?
We use only boneless breast or leg meat or a mixture of both. Our chicken products are made from carefully deboned chicken breast meat, never Mechanically Separated Poultry, and we don't add any artificial colours or flavours. All of the chicken we use is sourced...
Maria Do you fry your burger patties?
All of our beef burgers and grilled chicken are cooked on the grill, while the McChicken and Grand Chicken patties are fried.
Ahmet When will you open a McDonald’s on the Turkish Side?
Thank you for your message Ahmet. Due to the current situation, we are unable to operate across the whole island.
Daniel Could you let me know if there are halal McDonald’s and if so, do you have the address of halal McDonald’s in Cyprus.
Dear Daniel, at McDonald’s, we respect all cultures and religions and understand that the availability of Halal meat can be important consideration for our Muslim customers. However, for many operational reasons, with the exception of meat sourced for the Moroccan and Reunion Island markets, none of the meat supplied to McDonald’s in Europe is certified as Halal. All our meat is sourced from approved abattoirs that comply with the additional quality, safety and welfare standards required by...
Carol Do you use GM ingredients in your products?
Dear Carol, McDonald’s in Europe does not use genetically modified (GM) products or ingredients in its food.
We only use products and ingredients that meet the highest standards of quality and safety required by McDonald’s and comply with legislation and the requirements of all relevant authorities. McDonald’s continues to work closely with agricultural and scientific experts, our suppliers and local and national farm assurance schemes for guidance on this issue.
Panayiotis For how long do you keep your fries before discarding them?
Dear Panayiotis, once our fries are cooked, we hold them for a maximum of seven minutes in our warming cabinets to keep them hot and fresh for you to enjoy. Since quality is at the heart of everything we do at McDonald's, we don't serve any fries that have been held longer than seven minutes.
Sandra What type of potatoes do you use to make our fries?
Dear Sandra, in Europe our French fries are made from whole, real potatoes. The only other ingredients are a blend of non-hydrogenated vegetable oils, a small amount of dextrose and a stabilizer known as disodium diphosphate. Picking the perfect variety and therefore we use Russet Burbank and Ivory Russet potatoes. We don’t just choose them for their interesting names, it’s because we know these varieties make crispy fries. And as they’re bigger spuds, it means the fries we cut from them are long enough for you to nibble and dip.
Myria Do you wear gloves?
Yes Myria, our crew wears gloves – in addition to hand washing - when handling and preparing food. We have implemented a two colored glove system to avoid cross contamination. Blue colored gloves are worn when handling raw meat and eggs, and clear gloves are worn when handling cooked products and ready to eat ingredients like salad, cheeses, buns.
Nicolas Do you wash your hands?
Dear Nicolas, at McDonald's we apply rigorous standards of food safety and hygiene standards. All crew, no matter what station or task they are working on in the restaurant, must wash their hands before starting work and at least every hour throughout their shift and have strict orders to stay clean and take very good care of personal hygiene. All of our crew members are trained on hand washing procedures using anti-microbial soap specifically developed for McDonald’s.
Philip Do you clean your oil? How many times you change it?
Dear Philip, proper Oil management is very important for oil quality. This includes oil filtering, cleaning of vats, temperature control, refilling and covering vats if they are not in use to avoid water and salt getting into the oil. In McDonald's restaurants' oil quality is checked every day for every vat and may be changed depending on optical appearance, taste of products and chemical parameter.
George Is your ice-cream lactose free?
Dear George, our ice cream is not lactose free. It does contain fresh milk, cream and skimmed milk powder.
Ramona Do your burgers contain soya?
Dear Ramona, we appreciate that some of our customers have allergies. Therefore, we develop our products to have a technical minimum of allergens. However, we always highlight that cross contact between food items is always a risk in any working kitchen, therefore we cannot guarantee that any food items are soy-free even if soy is not an ingredient. We are providing information to customers about potential allergens in our food for a number of years. This information is available on our website, as well as in our restaurants (Allergen Information Table).
Anna Do any of your products contain nuts?
Dear Anna, we are aware of the serious health risk to people who are allergic to whole peanuts, nuts or nut derivatives and these are excluded as ingredients from our menu items. However, we are unable to categorically state that our products are 100% free of nuts or nut derivatives, because there is a possibility of cross contamination at some point in the food chain or even in our restaurants.
In the event that a promotional product contains peanuts, nuts, or nuts derivatives, this will be clearly labelled on the restaurants allergen information. Aside from that we provide ingredient and allergen information on our websites.