FAQ

How do I reset my password if I have lost or forgotten it?

I am new to McDelivery™. How do I set up my account?

How much time does it take for McDelivery™ to arrive after ordering?

How do I change my stored delivery addresses?

Can I change the email address for my account?

Can I contact McDonald's™ to change the email address for my account?

I've forgotten/cannot log in with my email address registered previously on www.mcdelivery.com.cy. What must I do?

How do I start ordering?

Can I place an advance order?

How do I place an advance order?

Is there a delivery surcharge?

Is there a minimum order value for delivery?

Do you offer the same menu options for McDelivery™ as in the restaurants?

Can I make changes or cancel my order after it has been placed?

What are the payment options available to me?

How do I check the status of my order?

Where can I change my account info?

When can I order McDelivery™?

Is there a limitation to McDelivery™ orders?

How will I know when the restaurant received my Online Order?

McDonald's does deliver to my area but my address is not found in the search results. What should I do?

What do I do if my order arrives with missing items?

Do you offer discount cards?

Can I redeem a free offer coupon on McDelivery™?

Still need help?

Please contact our McDelivery Call Centre at 77772626 or email us at support@mcdonalds.com.cy.